SHIPPING AND DELIVERY POLICY
All Items will be shipped to customers only within the U.S.A. within 3 business days from time of paid order and sent regular ground, first class or priorty depending on type of service
selected. This is dependant on the amount spent and the type of product ordered. You can elect for priority, overnight and second day air for an additional fee. Vapor Life chooses the
type or company and mail carrier to use, including but not specific USPS, UPS or FED-EX. Once your order is shipped items will be delivered within the time frame specified during
checkout based upon the shipping method chosen during checkout. These times are merely a guide and we offer no guarantee unless otherwise posted. Once and item has been
shipped you will receive an email confirmation with an order tracking number and information on how to track your order. As long as you have a Vapor Life account you can always
login and check your order status.
Vapor Life is not responsible for damaged packages due to the mail system or companies. You agree that at the time of purchase that any liquid that arrives damaged, spilled or
punctured is not the fault of Vapor Life and you agree to hold Vapor Life harmless of any of the above issues.
You may RETURN, EXCHANGE OR REFUND UNOPENED and UNUSED items for a full refund within 15 days of purchase. You will be responsible for the shipping charges to us. Shipping
charges are NONREFUNDABLE.
You may NOT RETURN, EXCHANGE OR REFUND e-juice, liquid products, opened cartridges or DIY ingredients for hygienic reasons and therefore it is NON REFUNDABLE.
If you have an issue with a liquid product please email us first, do not fill out a return request as it will be rejected.
Ecigarettes are consumable products just like real cigarettes. Continuing to use the ecig will require replacing atomizers, batteries, and e-liquids, just as if you were smoking real
Atomizers: Atomizers require replacement depending on how much you use your e-cigarette. The average user will go through 3-7 atomizers per month. Atomizers are only replaced if
dead on arrival. Please let us know within 48 hours of getting your package if any of your atomizers are not working. The way your atomizer tastes is out of our control, therefore, any
complaints related to taste are not warranted.
Cartomizers: Cartomizers have a DOA warranty ONLY. If within 48 hours your cartomizer stop working, we will replace your item. This is based on using your cartomizer on a 3.7 volt
We may charge a 20% restocking fee if the original packaging is not in brand new condition.
If you decide to return a product and originally received free shipping, you will be responsible for the shipping cost associated with initial delivery. For example, if you received free
shipping, but it cost us $5.99 to ship the product to you, we will deduct $5.99 from your refund. This may be higher or lower depending on the weight. ALL SHIPPING COSTS ARE NON
If you would like to return a product for exchange, replacement, or refund, please login to your account and visit this link https://www.vaporlifenaples.com and send a request for an
RMA #. Click CONTACT US. Please provide as many details as possible, including ORDER#, Full Name, Address, Phone Number, and REASON for the return. If the return is approved
you will get further directions on shipping the package back to us.
1. Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor
repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item. Items MUST not have any damage/have been used.
DO NOT send items back in a regular envelope, this is not sufficient packaging and can cause items to be lost in the mail as the envelopes fail. Padded envelopes are a must and are
provided free of charge by USPS if sending Priority Mail.
2. Contact Vapor Life via the Contact us page to inquire about submitting a RMA. You will be assigned a ticket number, which will also be your RMA #. Please get approval from the
agent to send the item back before submitting it.
3. Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or a replacement sent out.
4. Ship the item at your expense (if item is deemed faulty shipping will be refunded after we have received the item).
Copyrights and Trademarks
All website design, text, graphics, logos, button icons, audio and
video clips, the selection and arrangement thereof, pricing and financial
information, and all software is the exclusive property of WSK Alliance LLC and or Vapor Life of Naples, or its content suppliers. Permission is granted to
electronically copy and to print in hard copy portions of this website for
personal, non-commercial purposes including reviewing information herein,
for understanding and/or using the services of Vapor Life or for using this Web site as a resource for use of
Vapor Life of Naples’ products or services. Any other use
of materials on this Web site – including reproduction for purposes other
than those noted above, modification, distribution, or republication –
without the prior written permission of Vapor Life of Naples
is strictly prohibited.
Except as noted in context or herein, all trademarks, service marks, trade
dress, product names and company names or logos cited herein are the property
of Vapor Life of Naples with ALL RIGHTS RESERVED.
WSK Alliance and or Vapor Life of Naples makes every effort to keep all data at
this site accurate and up to date, but makes no warranties or representations
regarding the data. Users agree that all access and use of this site and externally
linked pages are at the user's own risk. Vapor Life of Naples IS
PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH
RESPECT TO THIS SITE OR ITS CONTENTS.VAPOR LIFE OF NAPLES
DISCLAIMS ALL SUCH REPRESENTATIONS AND
WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN ADDITION, VAPOR LIFE OF NAPLES DOES NOT REPRESENT
OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS
ACCURATE, COMPLETE OR CURRENT. Price and availability information is
subject to change without notice.
Except as specifically stated on this site, neither Vapor Life of Naples
nor any of its directors, employees or other representatives will be liable for damages
arising out of or in connection with the use of this site. This is a comprehensive
limitation of liability that applies to all damages of any kind, including
without limitation) compensatory, direct, indirect or consequential damages, loss of
data, income or profit, loss of or damage to property and claims of third parties.
Vapor Life of Naples may use the “cookie” feature of your browser
to assist in providing you directed products or services. Cookies identify a specific
browser and certain usage history. Vapor Life of Naples may choose
order to better serve you. You may choose to disable the cookie feature of your b
rowser; however, cookies may be required for certain portions of the website to
Misuse of Site
Vapor Life of Naples reserves the right in its sole discretion to
refuse service, to edit or remove information, to terminate accounts and/or cancel
any orders if it believes your use of this website violates the policies for use, is a
misuse of the website, provides inappropriate content, violates any rights of others,
violates the law or is harmful to the interests of Vapor Life of Naples
In addition to all applicable laws, your use of this website constitutes your consent
to the above terms and conditions of use. Vapor Life of Naples
may update this policy from time to time. Your continued use of the website
constitutes your consent to the updated policy.
This site is provided in accordance with the laws of the United States and the
State of Florida. By using this site you consent to this exclusive choice of law
and to exclusive jurisdiction and venue for any disputes related to the website
in the federal and/or state courts located in or whose jurisdiction covers
Liability Release, Vaping / Ecig precautions, and Disclaimer for hardware, batteries,coils. and eliquid