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Shipping, Refunds/Returns, Terms and Conditions

SHIPPING AND DELIVERY POLICY

All Items will be shipped to customers only within the U.S.A. within 3 business days from time of paid order and sent regular ground, first class or priorty depending on type of service

selected. This is dependant on the amount spent and the type of product ordered. You can elect for priority, overnight and second day air for an additional fee. Vapor Life chooses the

type or company and mail carrier to use, including but not specific USPS, UPS or FED-EX. Once your order is shipped items will be delivered within the time frame specified during

checkout based upon the shipping method chosen during checkout.  These times are merely a guide and we offer no guarantee unless otherwise posted.  Once and item has been

shipped you will receive an email confirmation with an order tracking number and information on how to track your order.  As long as you have a Vapor Life account you can always

login and check your order status.

Vapor Life is not responsible for damaged packages due to the mail system or companies. You agree that at the time of purchase that any liquid that arrives damaged, spilled or

punctured is not the fault of Vapor Life and you agree to hold Vapor Life harmless of any of the above issues.

REFUND POLICY

You may RETURN, EXCHANGE OR REFUND UNOPENED and UNUSED items for a full refund within 15 days of purchase. You will be responsible for the shipping charges to us. Shipping

charges are NONREFUNDABLE.

You may NOT RETURN, EXCHANGE OR REFUND e-juice, liquid products, opened cartridges or DIY ingredients for hygienic reasons and therefore it is NON REFUNDABLE.

If you have an issue with a liquid product please email us first, do not fill out a return request as it will be rejected.

Ecigarettes are consumable products just like real cigarettes. Continuing to use the ecig will require replacing atomizers, batteries, and e-liquids, just as if you were smoking real

cigarettes.
 
Atomizers: Atomizers require replacement depending on how much you use your e-cigarette. The average user will go through 3-7 atomizers per month. Atomizers are only replaced if

dead on arrival. Please let us know within 48 hours of getting your package if any of your atomizers are not working. The way your atomizer tastes is out of our control, therefore, any

complaints related to taste are not warranted.

Cartomizers: Cartomizers have a DOA warranty ONLY. If within 48 hours your cartomizer stop working, we will replace your item. This is based on using your cartomizer on a 3.7 volt

system.

We may charge a 20% restocking fee if the original packaging is not in brand new condition.

If you decide to return a product and originally received free shipping, you will be responsible for the shipping cost associated with initial delivery. For example, if you received free

shipping, but it cost us $5.99 to ship the product to you, we will deduct $5.99 from your refund. This may be higher or lower depending on the weight. ALL SHIPPING COSTS ARE NON

REFUNDABLE.

If you would like to return a product for exchange, replacement, or refund, please login to your account and visit this link https://www.vaporlifenaples.com and send a request for an

RMA #. Click CONTACT US. Please provide as many details as possible, including ORDER#, Full Name, Address, Phone Number, and REASON for the return.  If the return is approved

you will get further directions on shipping the package back to us. 

1. Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor

repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item. Items MUST not have any damage/have been used.

DO NOT send items back in a regular envelope, this is not sufficient packaging and can cause items to be lost in the mail as the envelopes fail. Padded envelopes are a must and are

provided free of charge by USPS if sending Priority Mail.

2. Contact Vapor Life via the Contact us page to inquire about submitting a RMA. You will be assigned a ticket number, which will also be your RMA #. Please get approval from the

agent to send the item back before submitting it.

3.  Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or a replacement sent out.

4. Ship the item at your expense (if item is deemed faulty shipping will be refunded after we have received the item).

 
This site is protected by United States, individual state and international
Copyright, trademark and trade secret laws. All rights reserved. In
Addition to all applicable laws, by accessing and using this site,
You agree to be subject to the following Terms and Conditions.

 

 
Copyrights and Trademarks
All website design, text, graphics, logos, button icons, audio and
video clips, the selection and arrangement thereof, pricing and financial
information, and all software is the exclusive property of WSK Alliance LLC and or Vapor Life of Naples, or its content suppliers. Permission is granted to
electronically copy and to print in hard copy portions of this website for
personal, non-commercial purposes including reviewing information herein,
for understanding and/or using the services of Vapor Life or for using this Web site as a resource for use of  
Vapor Life of Naples’ products or services. Any other use
of materials on this Web site – including reproduction for purposes other
than those noted above, modification, distribution, or republication –
without the prior written permission of Vapor Life of Naples
 is strictly prohibited.

Except as noted in context or herein, all trademarks, service marks, trade
dress, product names and company names or logos cited herein are the property
of Vapor Life of Naples with ALL RIGHTS RESERVED.

 

 

Disclaimer
WSK Alliance and or Vapor Life of Naples makes every effort to keep all data at
this site accurate and up to date, but makes no warranties or representations
regarding the data. Users agree that all access and use of this site and externally
linked pages are at the user's own risk. Vapor Life of Naples IS
PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH
RESPECT TO THIS SITE OR ITS CONTENTS.VAPOR LIFE OF NAPLES
DISCLAIMS ALL SUCH REPRESENTATIONS AND
WARRANTIES, INCLUDING FOR EXAMPLE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN ADDITION, VAPOR LIFE OF NAPLES DOES NOT REPRESENT
OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS
ACCURATE, COMPLETE OR CURRENT. Price and availability information is
subject to change without notice. 

Except as specifically stated on this site, neither Vapor Life of Naples
nor any of its directors, employees or other representatives will be liable for damages
arising out of or in connection with the use of this site. This is a comprehensive
limitation of liability that applies to all damages of any kind, including
without limitation) compensatory, direct, indirect or consequential damages, loss of
data, income or profit, loss of or damage to property and claims of third parties.

 

 
Cookies
Vapor Life of Naples may use the “cookie” feature of your browser
to assist in providing you directed products or services. Cookies identify a specific
browser and certain usage history. Vapor Life of Naples may choose
to use cookies to identify you and to recall previous requests from your browser in
order to better serve you. You may choose to disable the cookie feature of your b
rowser; however, cookies may be required for certain portions of the website to
function correctly.

 

 

 
Misuse of Site
Vapor Life of Naples reserves the right in its sole discretion to
refuse service, to edit or remove information, to terminate accounts and/or cancel
any orders if it believes your use of this website violates the policies for use, is a
misuse of the website, provides inappropriate content, violates any rights of others,
violates the law or is harmful to the interests of Vapor Life of Naples

 

 
Consent
In addition to all applicable laws, your use of this website constitutes your consent
to the above terms and conditions of use. Vapor Life of Naples
may update this policy from time to time. Your continued use of the website
constitutes your consent to the updated policy.

 


Applicable Law
This site is provided in accordance with the laws of the United States and the
State of Florida. By using this site you consent to this exclusive choice of law
and to exclusive jurisdiction and venue for any disputes related to the website
in the federal and/or state courts located in or whose jurisdiction covers
Naples, Florida.

Liability Release, Vaping / Ecig precautions, and Disclaimer for hardware, batteries,coils. and eliquid

 

  1. That my vaping device does utilize a lithium battery, and that any lithium battery has the potential possibility to explode, resulting in the possibility of injuries such as burns, disfigurement, and or death.  It has been recommended that I monitor the condition of my battery/batteries, vaping device(s) and that if I notice any damage/disfigurement (i.e. a wrap peeling off, dents, or caving in of battery) that I immediately discontinue the use of the battery and recycle it. I have also been informed to never discard a battery into the trash, or into a fire.
  2. That if I notice my battery, vaping device, and or atomizer/tank and or coil getting very warm or hot that I should immediately stop using the device.
  3. That it is not recommended to build my own coils without proper training and understanding of how to do so, or to build sub ohm coils. If I choose to build them anyway, it is recommended that I familiarize myself with ohms law, utilize an ohm reader, and only use on a regulated vaping device with built in circuitry protection. (ie: computer chip or led screen).
  4. That there are NO REFUNDS/EXCHANGES on E-LIQUID. Or any merchandise used, damaged, or misused by the user. Merchandise that is unused and unopened may possibly be exchanged for another product at the discretion of the store management.
  5. Most ecigs, mods/vaping devices come with a 30 day warranty from the manufacturer against defects only. NOT Vapor Life.
  6. It has been recommended to me that if I am using a sub ohm tank, that I do not use it in conjunction with a mechanical mod (vaping device without a led screen, computer chip or on/off switch or button).
  7. Vapor Life Naples, its owners, employees, and or partners are in no way responsible for how I choose to vape, or any possible or direct long term affects resulting from e-liquid or vaping, or any injury up to and including death.  Myself or my family will not hold them liable for any health or injuries I might get or incur while using a vaping or ecig device or e-liquid.
  8.  This form is for my personal knowledge and does not include everything I need to know about vaping and or the possible hazards and possible side effects of doing so. I should do my own research on-line or talk to my health care provider to determine if vaping is beneficial to me.
  9. E-LIQUID AND NICOTINE COULD BE HARMFUL TO WOMAN WHO ARE PREGNANT OR BREAST FEEDING AND HAS BEEN REPORTED TO HAVE INJURED OR KILLED CHILDREN AND ANIMALS

 

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10823 Suite # D Tamiami Tr. N. Naples, Fl. 34108    |    Phone: 239-216-2742    |    Fax: 239-260-1380

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