Q. Can using a vaping device or e cig help me quit smoking?
A. Yes, but this is entirely up to you. It may be used as a substitute and help you to not want to smoke. Vaping is not a smoking cessation.
Q. Is your e-liquid Made in the USA?
A. YES. All Vapor Life e-liquid is made in the USA by an FDA approved lab. We do not import any e-liquid from other countries.
Q. What kind of starter kits do you have available for purchase?
A. We have several starter kits, batteries and mods to get you started vaping whatever your budget is.
SHIPPING AND DELIVERY POLICY
All Items will be shipped to customers only within the U.S.A. within 3 business days from time of paid order and sent regular ground, first class or priorty depending on type of service
selected. This is dependant on the amount spent and the type of product ordered. You can elect for priority, overnight and second day air for an additional fee. Vapor Life chooses the
type or company and mail carrier to use, including but not specific USPS, UPS or FED-EX. Once your order is shipped items will be delivered within the time frame specified during
checkout based upon the shipping method chosen during checkout. These times are merely a guide and we offer no guarantee unless otherwise posted. Once and item has been
shipped you will receive an email confirmation with an order tracking number and information on how to track your order. As long as you have a Vapor Life account you can always
login and check your order status.
Vapor Life is not responsible for damaged packages due to the mail system or companies. You agree that at the time of purchase that any liquid that arrives damaged, spilled or
punctured is not the fault of Vapor Life and you agree to hold Vapor Life harmless of any of the above issues.
You may RETURN, EXCHANGE OR REFUND UNOPENED and UNUSED items for a full refund within 15 days of purchase. You will be responsible for the shipping charges to us. Shipping
charges are NONREFUNDABLE.
You may NOT RETURN, EXCHANGE OR REFUND e-juice, liquid products, opened cartridges or DIY ingredients for hygienic reasons and therefore it is NON REFUNDABLE.
If you have an issue with a liquid product please email us first, do not fill out a return request as it will be rejected.
Ecigarettes are consumable products just like real cigarettes. Continuing to use the ecig will require replacing atomizers, batteries, and e-liquids, just as if you were smoking real
Atomizers: Atomizers require replacement depending on how much you use your e-cigarette. The average user will go through 3-7 atomizers per month. Atomizers are only replaced if
dead on arrival. Please let us know within 48 hours of getting your package if any of your atomizers are not working. The way your atomizer tastes is out of our control, therefore, any
complaints related to taste are not warranted.
Cartomizers: Cartomizers have a DOA warranty ONLY. If within 48 hours your cartomizer stop working, we will replace your item. This is based on using your cartomizer on a 3.7 volt
We may charge a 20% restocking fee if the original packaging is not in brand new condition.
If you decide to return a product and originally received free shipping, you will be responsible for the shipping cost associated with initial delivery. For example, if you received free
shipping, but it cost us $5.99 to ship the product to you, we will deduct $5.99 from your refund. This may be higher or lower depending on the weight. ALL SHIPPING COSTS ARE NON
If you would like to return a product for exchange, replacement, or refund, please login to your account and visit this link https://www.vaporlifenaples.com and send a request for an
RMA #. Click CONTACT US. Please provide as many details as possible, including ORDER#, Full Name, Address, Phone Number, and REASON for the return. If the return is approved
you will get further directions on shipping the package back to us.
1. Repackage the item including all original parts, packing material, instructions, etc. Within reason, this means that everything must be returned exactly as it was sent to you. Poor
repackaging or the return of damaged merchandise could result in refusal of your return and loss of any refund or replacement item. Items MUST not have any damage/have been used.
DO NOT send items back in a regular envelope, this is not sufficient packaging and can cause items to be lost in the mail as the envelopes fail. Padded envelopes are a must and are
provided free of charge by USPS if sending Priority Mail.
2. Contact Vapor Life via the Contact us page to inquire about submitting a RMA. You will be assigned a ticket number, which will also be your RMA #. Please get approval from the
agent to send the item back before submitting it.
3. Include a copy of the original Packing List in the package, and indicate whether you would like to be refunded for the item, or a replacement sent out.
4. Ship the item at your expense (if item is deemed faulty shipping will be refunded after we have received the item).
concerns regarding this statement, you should first contact firstname.lastname@example.org
This site is owned and operated by:
WSK ALliacne LLC
Vapor Life Naples
10823 Tamiami Tr. North
Naples, Fl. 34108
Customer Service Department: 239-216-2742
Vapor Life Naples uses session cookies to make it easier for you to navigate our site. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use
cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period
of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. For more information on cookies click here.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Our site's registration form requires users to give us contact information (such as username and email address). We use customer contact information from the registration form to send
the user special offers and updates from blu. The customer's contact information is also used to contact the person when necessary.
As an individual, you have the opportunity to limit the personal information you provide. We provide you with the opportunity to 'opt out' of having your personally identifiable
information used for certain purposes when we ask for this information. If you no longer wish to receive our newsletter and promotional communications, you may opt out of receiving
them by contacting us at email@example.com.
Information Collection & Use
In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information
including your name and email address. We use this information to contact you about the services on our site in which you have expressed interest.
Vapor Life Naples is the sole owner of the information collected on www.blucigs.com. blu collects personally identifiable information from our users at several different points on our Web
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or deactivate it by making the change on our member information
page, emailing our Customer Support at firstname.lastname@example.org, or contacting us by telephone or postal mail using the information located at the top of this page.
Surveys or Contests
From time to time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information
from you. Participation in these surveys or contests is completely voluntary, and you therefore have a choice whether or not to disclose this information. The requested information
typically includes contact information (such as name and shipping address) and demographic information (such as zip code). We may request other information, in our sole discretion,
which we consider important to the administration and promotion of the survey or contest
We use this information to notify contest winners and award prizes, monitor site traffic, personalize the site (in the case of anonymous information collected in surveys), and send
participants an email newsletter. We may also use this information for publicity or marketing purposes. We may publish this information in our sole discretion. The rules applicable to
any individual survey or contest will be published prior to the collection of any personally identifiable information and you agree to such use by submitting any information.
We may use a third party service provider to conduct these surveys or contests; that company is prohibited from using our users' personally identifiable information for any other
purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Uses of Information
Vapor Life Naples members and affiliates receive periodic email notices that include exclusive special offers and information about sales, promotions, new releases, and other relevant
information. If you no longer wish to receive these emails, you may opt out by contacting us at email@example.com.
Like many web sites, we collect and analyze standard log file information and Session ID information to analyze site traffic, improve site performance, and prevent fraud. Session IDs
are bits of code on your computer that assist your browser in navigating our site. We do not associate personal information with log file information or cookies, except when needed to
Vapor Life Naples reserves the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on our web site.
The Vapor Life Naples web site(s) contains links to other sites. Vapor Life Naples is not responsible for the privacy practices or the content of such web sites. Our site uses a secure
online ordering system that enables clients to purchase products online. Vapor Life Naples collects users' financial information, such as account and credit card numbers, for verification
purposes only. Financial information that is collected is used to bill the user for products and services, and never for any other reason.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or
order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, please research on the internet
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of online transmission
or electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute
If you have any questions about security on our web site, you can email us at firstname.lastname@example.org
Changes in this Privacy Statement
information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by
means of a notice on our home page.